Job Summary
The security associate has a key role in setting the first impression for our customers and community. The security associates' responsibilities include, safeguarding access to the retail store premises as well as the surrounding perimeter of our facility. In addition, the Security Associate will regularly monitor all entry and exit points; restricted access areas, staff entrance and badge verification. In addition, our security associates will be responsible for the first security checkpoint and will perform the first ID checks for initial entry into the store. The security associate is required to work in compliance with the State of Massachusetts regulations. This includes adhering to all policies and procedures, compliance standards, all safety and security protocols, and professional conduct standards. The Security Associate will report to the Security Lead, Assistant Managers and General Manager.
* This position is for OUTDOOR parking lot attendant. You must be someone who is okay with hot/cold weather, and remaining outdoors for an extended period of time. Proper attire will be provided.
Supervisory Responsibilities
N/A
Duties/Responsibilities
· Knowledge of guest intake and verification procedures and protocols
· Demonstrated ability to interact with patients and the public to facilitate problem-solving in stressful situations with calm and open judgment
· Knowledge of social services or experience in community work
· Ability to identify potential problems, analyze issues, and propose solutions
· Knowledge of safety, health and security protocols
· Excellent verbal, written, and interpersonal communication skills
· Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the dispensary’s patients.
· Secure entrance from unauthorized patients
· Professionally manage any situation within the store that is deemed by management as requiring security interdiction
· Develop a solid working relationship with local law enforcement officials
· Immediately contact local law enforcement or other emergency services when required by management or situation requires immediate action.
· Monitor traffic flow within the facility
· Assist in cash handling or cash transportation as necessary
· At least 21 years of age
· Always assist guests with low-key warmth and good soft skills
· Computer capable
· Other duties assigned as manager see fit
Required Skills/Abilities
· Ability to handle multiple tasks with a high attention to detail and focus
· Knowledge of psychiatric and pain management medications and conditions
· Previous experience managing people, operations, or systems in a cannabis retail facility or a combination of related experience.
Education and Experience
Education/Degree
High School Diploma or equivalent
Experience/Background
One year security experience in medicinal dispensary, adult-use store or jewelry/retail business.
Physical Requirements
Ability to lift up to 50 lbs independently as needed
Ability to be on your feet/standing/walking for lengths time
Ability to use extremities to direct traffic
Ability to give verbal direction to customers/patients/staff
Sanctuary is a proud Equal Opportunity Employer
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