Job Description

The Wine Cellar by Popina is seeking passionate wine professionals. 

As a Retail Sales Associate, you will be the face of our shop, providing exceptional customer service and guiding our customers on their wine and spirits journey. A successful candidate is a confident, motivated, and reliable individual with a strong work ethic.

Key Responsibilities

• Customer Service:   Greet customers warmly and engage them in conversations to help them find the perfect product, whether they are a novice or a connoisseur.
• Sales:   Advise customers on wine and spirit purchases, including food pairings, and promote in-store sales.
• Product Knowledge:   Maintain and expand your knowledge of our portfolio, including new arrivals, classic regions, and emerging trends. We offer ongoing training and tastings to support your development.
• Inventory Management:   Assist with receiving, unpacking, and stocking shelves to ensure a clean, organized, and inviting sales floor.
• Operations:   Operate our Point of Sale (POS) system, process transactions accurately, and handle online or telephone orders.
• Store Maintenance:   Contribute to general tidiness and upkeep of the store.

Qualifications

• Experience:   Prior experience in retail, hospitality, or wine and spirits sales is required.
• Knowledge:   Excellent and expanding knowledge of major wine and spirits regions, varietals, and production methods.
• Communication Skills:   Exceptional communication and interpersonal skills, with the ability to build relationships with customers and teammates.
• Physical Requirements:   Must be able to lift and move cases of wine (40+ lbs) regularly.
• Legal Requirements:   Must be 21 years of age or older.
• Availability:   Must be available for evening and weekend shifts.

Why Join Us?

• Be a part of a passionate and supportive team.
• Opportunities for growth and continued education in the wine and spirits industry
• Wine and Spirits discounts

How to Apply

To apply, please submit your resume and a brief cover letter to james@popinanyc.com
We look forward to hearing from you!

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